Version: September, 2011
BEFORE SUBMITTING YOUR PERSONAL DATA PLEASE REVIEW THE FOLLOWING
This website is owned and operated by Avangate and or its Affiliates. Avangate respects your privacy and is committed to protecting your personal information.
Purpose of this Document
Avangate manages your personal data, complying with applicable data protection and privacy laws and offers notice, choice and consent regarding processing your personal data. Avangate provides eCommerce solutions for electronic software distribution, assisting software and shareware authors worldwide in successfully selling their products online. Avangate collects, processes and uses your personal data, only in connection with the fulfillment of your orders. Some of our services are provided through sites bearing our partners' and suppliers' names and trademarks and are not in our control. Also, some services may provide links from our website to the websites of third parties who may provide services to you directly or on our behalf.
All transactions made on these third parties sites are governed by their privacy policies that may be different from our own.
Avangate collects processes and uses your personal data, such as but without limiting to your first and last name, mailing address, email address, employer, job title and department, telephone and fax numbers, credit card details, IDs and other personal information required to be collected in order for us to provide you with the type or nature of ordered products/services. Some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data you will not be able to engage in any order activity.
Use of personal data
Personal data provided to Avangate are primarily processed and used on our servers located at Avangate headquarters.
Avangate is using your personal data in order:
to processes and approve an order from you and processes and accept the online payment, including notifying you about the status of the order;
to invoice the products/services ordered by you;
to deliver the products/services or the keys/access codes to your address;
to assure the security of the transaction by applying antifraud filters, to register your purchase to the manufacturer;
to provide you with customer and technical support; to inform you about product upgrades, special offers, and other products and services and selected third parties if you have opted to receive such communications;
to assure that the web page content is relevant to your needs;
to deliver services you opted for;
to support our intent to show you the most relevant content and to improve usability of the website;
to maintain and improve the security of the services;
to permit access to restricted areas of the websites
Some data such as the types of used services and how many users we receive daily may be used by Avangate for statistical, marketing or promotional purposes. This kind of information is collected in aggregate/statistical form, without identifying any user individually.
Protection of personal data
Your personal data provided to Avangate while you are shopping on our site, with the exception of credit card details, is collected and stored on a secure server (SSL - Secure Socket Layers), using a firewall and a digital certificate issued by VerisignTM. Such secure servers make almost impossible any attempt of third parties to access and/or use your personal data without authorization.
Sharing personal data
When necessary, in order to fulfil our contractual obligations to you, the personal data that you provide to us may be transmitted to Avangate affiliates or third parties providing services to Avangate. Avangate may in same cases provide your personal data in order to register your purchase with the manufacturer or service provider for warranty, technical support, after sales service or similar purposes. Also, Avangate may hire other companies to provide services in connection with your transaction or after sales services. These companies may have access to personal data as required to permit them to perform their obligations to us in this regard, but only in connection to your order.
Your personal data may be transferred to persons within the European Union or within third countries whose legislation may or may not ensure an adequate level of protection. Any transfer of personal data to a third party in a country whose legislation does not offer an adequate level of protection will be performed in strict compliance with the applicable legal requirements.
In accordance with the applicable law, you will be granted the right of access to your personal data, and, as appropriate, the right to intervene in respect of such data, the right not to be subject to an automated individual decision and the right of access to court. You may also be entitled to object to the processing of your personal data by Avangate or request the deletion of such data, in which case, if such information is mandatory, you will no longer be able to engage in that particular order activity. For the purpose of exercising your rights, you may submit a written request to Avangate in accordance with the applicable law to addresses/fax numbers mentioned in the contact field on www.avangate.com.
Avangate is doing its best to keep your personal data accurate and up-to-date, but if you find out that your personal data is not accurate please contact Avangate as soon as possible.
Avangate uses "cookies" and other tracking methods in order to track your visit to our site. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you, but Avangate does not use this information to identify you personally.
A cookie can't read data off your hard disk or read cookie files created by other websites. We may collect information from your web sessions by using cookies, to determine, for example, user traffic patterns, and the effectiveness of our navigational structure.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
You can decide if you want or not to provide personal data to Avangate, but if you do not provide personal data you may not be able to make purchases, enlist services or access certain options. When you are making a purchase we will offer you a choice to receive communications regarding product information, special offers or any other marketing information, but you may also choose to unsubscribe later at any time. If you choose not to receive these communications, we will not use your personal data for this purpose. If you provide Avangate with inconsistent privacy preferences (for example, by indicating on one occasion that we may provide you with marketing offers and on another occasion that we may not), Avangate will endeavour to update your privacy preferences in Avangate's records with the latest preference in a timely and accurate manner.
For technical issues, online orders and partner cooperation, please contact us via this link.